This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum clie

The CSR is responsible for processing customer menu orders via the telephone. Job Responsibilities 1. Answer the telephone within 3 rings with a smile in his/her voice 2. Follow the phone script/offer to explain specials 3. Take customer menu order 4. Suggestive sell additional menu items 5. Enter order accurately in POS system 6. Repeat order for accuracy 7. Handle custom

The CSR is responsible for processing customer menu orders via the telephone. Job Responsibilities 1. Answer the telephone within 3 rings with a smile in his/her voice 2. Follow the phone script/offer to explain specials 3. Take customer menu order 4. Suggestive sell additional menu items 5. Enter order accurately in POS system 6. Repeat order for accuracy 7. Handle custom